Store Policies

Refunds

Once an order is placed, all sales are final. 

Exchanges

There are no exchanges. These are used, one-off motorcycle parts. We do not have new inventory of any parts.

Shipping

After placing an order on dynadealer.com, your order may take 3-5 days to ship, especially with giveaway stickers that have a high volume of sales. Customers will be provided a tracking number when the product ships.  

Here's what to expect when you buy a part from me that needs to be shipped out to you.

1. Shipping Time: I'm not Amazon... expect 1-3 days to ship based on weekends, holidays, and time of day you bought the part. There are times when I can get stuff out the day-off, but that's not 100% of the time.

2. Shipping Cost: I use PirateShip and can generally estimate shipping costs.

3. Packaging & Insurance: I'll always package appropriately, securely, and with care (bubble wrap, plastic, peanuts, etc). Depending on the carrier there's a minimum $100 worth of insurance. If you want more, ask and I'll add it to the shipment that's an additional cost, but worth it for higher ticket items.

4. Tracking: After you have paid for the part, I'll generate a label with a tracking number and send you a picture of it.

Reimbursement Disclaimer

We will not reimburse you if your order does not make it to the address that you specified during checkout. Once the package leaves our shop, we have no control over delivery time. Our responsibility ends once the product is shipped.

We will not be held liable for any delayed shipping or processing times regarding your purchase on dynadealer.com.

We are not responsible for any additional costs that may arise due to international shipping.

If you have an issue, just contact me directly... 9/10 times we can resolve the issue with a phone call.

Email & SMS Marketing Policy

Effective Date: January, 1, 2024
Last Updated: January 1, 2024

Overview

At Dyna Dealer, we are committed to protecting your privacy and ensuring a transparent and respectful marketing experience. This Email & SMS Marketing Policy outlines how we collect, use, and manage your information when you choose to opt in to receive marketing messages from us.

Consent-Based Marketing

We only send marketing communications to individuals who have explicitly opted in to receive them. This applies to both email and SMS marketing.

Email Marketing Consent

You will be added to our email marketing list only if you:

  • Submit a form or make a purchase and check a box agreeing to receive promotional emails.
  • Enter your email in a designated newsletter sign-up or special offer form.
  • Confirm your subscription via a confirmation email (double opt-in, where applicable).

SMS Marketing Consent

You will receive SMS messages only if you:

  • Provide your mobile phone number through a form with a clear opt-in checkbox.
  • Agree to receive messages by checking a box that includes legal language stating:

"By checking this box, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Msg & data rates may apply. View our Privacy Policy and Terms."

What We Send

Email Content

We may send:

  • Product updates and promotions
  • Exclusive discounts
  • Newsletters
  • Order confirmations or follow-ups

SMS Content

You may receive:

  • Promotional offers and product launches
  • Limited-time deals or codes
  • Shipping updates (if opted in)

Opt-Out / Unsubscribe

You can opt out of marketing communications at any time.

  • Email Unsubscribe: Click the “unsubscribe” link at the bottom of any marketing email.
  • SMS Opt-Out: Text STOP to unsubscribe, or HELP for help.

We will process all opt-out requests promptly, typically within 1–3 business days.

Frequency

  • Email marketing frequency may range from 1–4 times per week.
  • SMS messages are limited to 4–8 per month.

We strive to avoid overwhelming your inbox or phone.

Data Privacy

All data collected through our marketing channels is handled in accordance with our [Privacy Policy]. We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.

Compliance

We comply with:

  • CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing)
  • TCPA (Telephone Consumer Protection Act)
  • CTIA guidelines
  • State-specific requirements (e.g., California Consumer Privacy Act - CCPA)

Contact Us

If you have any questions about this policy or wish to update your communication preferences, contact us at:

Dyna Dealer
kyle@dynadealer.com
13499 Lake Valley Dr, Auburn, CA 95602